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TELCONSUR has built up a broad experience in the development of activities critical for the commercial operation of its customers. The services currently covered are:
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Specialized Logistics
Stocks Administration
- Inventory administration using ERP.
- Access via internet for consulting inventories and state of processes.
- Customized reports according to the customer’s needs.
Fullfilment – Presentation of Products
- Product packaging, re-packaging and/or re-labeling lines.
- Promotional and personalized kitting.
- Labeling of products.
- Plastic and metal packaging tamp-graphics and engraving.
Distribution
- Integral attention and management of orders and preparation of deliveries.
- Centralized distribution and/or to sales point.
- Call Center and Delivery Tracking system.
Use of vehicles with GPS and escort for Chilean distribution.
Technical Service
The technical service for mobile is a specialized area that offers pre- and post-sale solutions to mobile manufacturers and operators in Chile.
It has professionals who are trained periodically at the training centers of the different manufacturers in Latin America, plus advanced technology and with the infrastructure demanded by manufacturers to meet the quality standards that our customers require. The services currently provided are:
- Authorized technical service levels 1 and 2.
- Shipment quality assurance.
- Recovery of terminals for the country’s operators.
- Massive preloading processes of multi-brand contents.
- Equipment customization and parametrization.
- Terminals standardization processes.
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